Okay, so starting yesterday, is anybody else suddenly unable to post comments on PDF files using Adobe Acrobat for Box? Every time I try to post a comment, it comes up with a little red error box that says "We were unable to post your comment, please try again." I've tried signing in with several different browsers, but it didn't help.
Question
Can't comment on PDFs
Hi Laura,
Welcome to Box Community and glad to assist!
Did you check if your collaboration permission has changed? If not, please follow the suggested troubleshooting steps below.
- Updating your browser to the latest version.
- Clearing your browser's cache.
- Using Box with an alternate browser, computer, or network.
- Log out and log in from box.com.
- Restart your machine.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.