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Question

Can't change my Password

  • May 23, 2025
  • 1 reply
  • 15 views

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Hey!

I'm not able to change my password or even set it up. It says "There was a problem in changing your password".

Not sure why as I haven't even made a password yet.

 

Juan
[personal information–redacted]

1 reply

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Hi Juan, 

Welcome to Box Community!

Can you try to reset your password here https://account.box.com/login/reset?redirect_url=%2F

i hope this will do the trick. Let me know how it goes!