Question

Can't Change eMail address

In my account I can add my new email but I can't make it primary or delete my old email. I see others have the same issue.

Please advise. Don't just send me to a link please.

Thank you.

Hi there,

Welcome to Box Community and glad to assist!

Did you get an error while trying to change your primary email address? If yes, please attach a screenshot here.

We'd love to further assist!

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