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Can't change current regular account to box account

  • June 26, 2026
  • 1 reply
  • 61 views

Hello. I can not change my current regular account to developer account. AFAIK to change the account to developer, i need to register again with the same credentials, but this does not work. What’s the problem?

Best answer by Rona Box

Hi ​@vick

Welcome to Box Community, and we’re glad to assist! 

 

I’m afraid you cannot convert your regular free personal account or upgrade it into a developer account. If you need developer capabilities, you must sign up for a dedicated Box Developer Account (which has a separate signup and login experience) or upgrade your existing personal account to a Business plan or higher to gain access to developer sandboxes and the Platform Console.

 

Hope it answers your question! Let us know if you need additional assistance. 

1 reply

Rona Box
  • Community Manager
  • Answer
  • June 26, 2026

Hi ​@vick

Welcome to Box Community, and we’re glad to assist! 

 

I’m afraid you cannot convert your regular free personal account or upgrade it into a developer account. If you need developer capabilities, you must sign up for a dedicated Box Developer Account (which has a separate signup and login experience) or upgrade your existing personal account to a Business plan or higher to gain access to developer sandboxes and the Platform Console.

 

Hope it answers your question! Let us know if you need additional assistance.