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Question

Can't change administrator or open a support case

  • May 23, 2025
  • 0 replies
  • 24 views

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I need to switch the administrator of my box account but for some reason whenever I go to click the verification email it says I do not have permission to transfer the role.

 

I tried opening a support case but it keeps saying my email address is not verified, no matter how many times I send and click the verification link it says "403 Forbidden"

Can I get someone on the backend to force the admin change through or fix this email verification problem?