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Question

Can't buy subscription with a card expiring soon

  • May 22, 2025
  • 1 reply
  • 10 views
C
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Hello. When I try to pay for a subscription, I'm specifying bank card's expiration: 07/22, site shows this:BOX1_WWSaT1GUlP3naZfhK-Uhbg.png

...but card is valid next 10 days!

    1 reply

    C
    Forum|alt.badge.img

    Hi Roman, 

    Welcome to the Box Community.

    I understand that you are having issue with your payment for a subscription with Box, I'm happy to help!

    Please go ahead and send an email to Box Billing team at billing@box.com and one of our billing associates with reach out to you to help look into this.

    Thanks for reaching out and let us know how else we can help!

    Regards,

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