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Question

Can't add secondary email address

  • May 23, 2025
  • 1 reply
  • 41 views
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I tried to add an email address, but I get an error. Because I accidentally created an account with a secondary email address.
I already deleted the account with the secondary email address yesterday, but I'm still getting the error.
I would like to know how to deal with this issue.

    1 reply

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    Hi there, 

    Welcome to Box Community and glad to help!

    We've created a new case and a member of our team will contact you through email so please keep an eye out. 

    Thanks for posting! 

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