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I am unable to add a new user to our company folder. I've added the user multiple times but receive the same error each time. I deleted his account and re-made it again today but the same issue persists.

Hi Gibson, 


Welcome to Box Community! 


To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 


Thanks for posting!


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