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Question

Can't add external user to the Box Business account

  • May 23, 2025
  • 1 reply
  • 21 views

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Despite as per description it seems possible I can't add external user (i.e. user with another domain than mine e-mail) to join my purchased Box Business enterprise - would be grateful if someone can share how to do this. Thanks. 

1 reply

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Hi Vitaliy,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann