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Question

Can't add a user

  • May 23, 2025
  • 1 reply
  • 13 views

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Hello Box colleague,

When trying to add a user, I get a window that says that reads: "1 user failed to be added" She was part of the system with a different email. Please help!

1 reply

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Hi Claudia,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!