Whenever I attempt to open a Google file (Docs, Sheets, Slides, etc.) directly through the Box desktop app, I encounter an error stating, "Can't access your Google Account." I am only able to view and edit these documents if I log into Box through Google Chrome on the web, which disrupts my workflow because I have to re-authenticate constantly instead of opening them natively from the desktop client. To troubleshoot, I confirmed that my Box and Google accounts use the same email address, and I've enabled all cookies in my Google browser settings. Since the web version works but the desktop app consistently fails to connect, I would appreciate guidance on whether this is a default browser-routing issue or whether specific cache-clearing steps are required to re-authorize the integration properly.
Thank you!