Hello,
Someone shared a folder with me with strong password requirement. It asked for my old password (I don't have one other than my google password which I tried). When I enter a new strong password, it tells me that my old password is incorrect. When I go into my Box profile and try to set a password, it gives me an error message. Please help ASAP!!
Hi Lindsey,
Welcome to Box Community!
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Thanks for posting!
having the same issue unfortunately you didn't answer this question so I have no idea what to do I'm sure there's others with the same problem how do we fix it?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.