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Question

Can't access my company's account

  • May 27, 2025
  • 1 reply
  • 8 views

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I received an activation link for our company's enterprise account however when I log in there are no files and it is empty. Can you help me get access to our team's account

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Chloe, 

Welcome to Box Community and glad to assist! 

Looks like you haven't been given the access to your Company's folders. To do so, please reach out to your Box Administrator. 

Thanks for posting!