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Can't access invitation

  • May 23, 2025
  • 1 reply
  • 27 views
C
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I was sent an invitation to collaborate but I can't open it on my account. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Arthur, 

    Welcome to Box Community! Let me see what I can do to help!

    It would be best to reach out to the folder owner and request to be removed as a collaborator and resend the collaboration invite email. In most cases, this resolves the problem of shared folders not appearing on the account.

    I trust that the above steps will do the trick. Otherwise, let me know if the problem continues to exist.

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