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Question

Can't access google sheets for some of my schedules

  • May 27, 2025
  • 1 reply
  • 9 views

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I am able to log in to app.box.com and see the spreadsheet but when I click on google sheets it takes me to a login page using my google email which is different from the email that I initially used to log in. When I enter my google email and password it takes me right back to the same place to log in with my google email again. I can't get past this area to access the spreadsheet for editing. Could someone please help me with this problem?

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Courtney, 

Welcome to Box Community and I'm here to assist! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!