Skip to main content
Question

Can't Access Existing file using JWT Authentication

  • May 22, 2025
  • 1 reply
  • 15 views
C
Forum|alt.badge.img

Hi Guys,

 

I have this issue, we currently use Standard Authentication and have uploaded hundreds of files and folders.  Now we want our application to communicate with Box API via JWT Authentication.  We have setup the JWT Authentication enabled by the Enterprise Admin and by then all is well with these configuration setup below.

 

BOX_t66spn8w51pkdhmq99grkncq08i1tkpm.png

 

However, the Enterprise Admin advice use to change the Application Access to use "Application" option.  Now we can't access any existing files from the JWT Authentication.

 

Would any one know how to access existing file using the "Application" option enabled?

 

Many Thanks,

JR 

    1 reply

    C
    Forum|alt.badge.img

    If you'd like to use JWT as your authentication method and access existing Box content you must set the application access to Enterprise. Unfortunately, it will not be possible to do what you're trying to do with JWT auth and application only access. 

     

     

    Terms of ServiceAccessibility statement