Skip to main content
Question

Can’t access Company account.

  • May 23, 2025
  • 1 reply
  • 60 views
Forum|alt.badge.img

I've been added to company BOX account management list so should be able to access but currently my BOX account has a limitation of 10GB which means it's not company BOX account. It may be due to having created a separate business account (with 10GB limitation) before requesting company BOX account management.
Could you please let me know what needs to be done to use the company account?

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    I would suggest to reach out to the user who added you or the main Admin in your company. They need to add you as a Manage user. 

    Thanks!

    Terms of ServiceAccessibility statement