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Question

Can't access account

  • May 27, 2025
  • 2 replies
  • 13 views

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Hi there, my phone number has changed so I can't access my original account - I made this account to be able to request help. Please could you let me know how to unlock it?

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Vanessa,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Thanks Rona, I really appreciate it!