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Question

Can't acces files on desktop if there is no network connection

  • May 22, 2025
  • 1 reply
  • 50 views
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As mentioned. If My laptop is not connected to the netwok, non of my files are accesibles on the laptop that I place them on. The icons get a red X. 

This didn't happen with previous version of box sync.

Thanks

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community!

    This would be something our Support team can investigate with you and it seems you already opened a ticket for this issue and worked with a teammate who helped resolved this for with you.
     
    If you have any follow up questions or need further assistance, please continue working with them.
     
    Thanks for your patience and for participating in the forum!
     
    Best,
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