I had some issues with Box not syncing my files, so I tried updating the application and restarting my computer. With that not working, I had to uninstall the app then re-install, but now I'm getting a message saying "Box encountered an issue" and that I need to manually reset. Even when I manually reset the same error keeps coming up, can someone please help with this issue?
Question
Can not start Box app
Hi Nigel,
Welcome to the Box Community, I'm happy to help!
Can you share a screenshot of the error that you encounter with Box Drive so we can take a closer look?
Furthermore, can you let us know what macOS and version of Box Drive are you running?
Looking forward to hear from you!
Regards,
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