I can't receive SMS Authentication code form Mobiphone (Vietnam mobile network), so my account is lock, I can't login to box.
My account: <personal information-redacted>
and my friend account also same situation: <personal information-redacted>
Please help.
Hi there,
Welcome to Box Community and glad to assist!
Each users should create a new ticket in order address their MFA issues. Rest assured that a member from Product Support will get in touch.
Thanks for posting!
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