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I can not receive the Authentication Code by SMS during 2-Step Verification. Please help.

Hi Bruce,


Welcome to Box Community and glad to help! 


We have created a new case and a member of our team will contact you through email, please keep an eye out. 


Thanks for posting!


Thanks for the help.


I can access to the Box directly without 2-Step Verification, but there is nothing in my box account. All directory are empty. Could help with this issue? Thanks. 


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