Skip to main content
Question

Can not receive password reset email

  • May 23, 2025
  • 1 reply
  • 17 views

Forum|alt.badge.img

Hi

One of our team members could not receive password reset email.  She tried several times and no email came through.  

1 reply

Forum|alt.badge.img

Hi Yishan, 

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!