Question

Can not receive password reset email

hello,

I'm unable to receive my password reset email for a work email address (not the one I'm logged in under now). It is not in my junk folder either.

Please assist.

Thank you,

Faith

Hi Faith,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates.

Best,

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