the screen is entirely white and can not access pages:
viewprofiles accountsettings help,
It works normally when trying with a different account.
captrue:
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Hi Yu,
Welcome to Box Community and glad to assist!
To help fix your issue, please follow these troubleshooting steps,
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Restart your machine.
Hope it helps!
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