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Question

Can not get box drive to work

  • May 23, 2025
  • 2 replies
  • 14 views

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I get the following error 

Box Drive requires a Windows restart to finish updating.

If the problem persists, please contact Box Support to further troubleshoot the issue.

I have done numerous restarts with no success.

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Oscar,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

how to resolve form this? 

Box Drive requires a Windows restart to finish updating.

If the problem persists, please contact Box Support to further troubleshoot the issue.

I have done numerous restarts with no success.