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Question

Can not change Administrator Privilege to other user

  • May 23, 2025
  • 1 reply
  • 8 views

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I changed Administrator Privilege to other user on the User and Group. Then Approval email come and login. But Administrator is not changed. How can I change Administrator to others?

1 reply

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Hi there, 

Welcome to the Box Community, I'm happy to help!

This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

Have a good one!