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Question

Can not add new user

  • May 23, 2025
  • 1 reply
  • 13 views

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So it looks like lots of people have this problem.

When I try to add a user, I get the email not associated with enterprise error. 

1 reply

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Hi there,

Welcome to Box Community and glad to help!

It appears that you've already worked with a member of our team. Let us know in this forum if you need further assistance. 

Thanks for posting!