I had IT look at it and they could not uninstall or reinstall or get the account to work.
Question
Can not access BOX from my desk top
Hi there,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
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