This was a problem we had perviously and Box reversed whatever change they made.
We need to copy and paste regularly from a document we are previewing on Box to another system without havig to open the document in the programme which created it. We have always been able to do this and it is absolutely necessary for us to work efficiently.
Hi @Jo Blake,
Welcome to Box Community and we’re glad to assist!
I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting, and we hope to get this sorted out very soon.
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