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Question

Can member of one team have different plans?

  • May 23, 2025
  • 1 reply
  • 29 views

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My team currently has 3 free accounts. I'm considering upgrading all 3 to the Starter plan. If I do that will I be able to upgrade one account to the Business plan while leaving the other 2 on starter?

Many thanks,

Adam

1 reply

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Hi Adam, 

Welcome to the Box Community, I'm happy to help!

As far as I know, this is not possible if all 3 accounts are already under the starter plan. If you wish to upgrade one account to a Business plan, you would have to leave it out from including in the Starter account. 

To discuss this further, I highly recommend sending an email to Box billing team so they can explain to you your options. You can email them at billing@box.com

Thanks for reaching out and let us know how else we can help!