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Hello there,


I am using box for about 2 years now and I am very happy with what you are offering in free plan.


Now my requirement are changing which will require more space, I was thinking to use your platform rather then going for some other platform and I need to scaleup for Personal Pro plan for about 1 year and then once my work is done can I downgrade it back to free plan?


I understand that the only concern will be of the space like in free plan we have 10Gb and in Personal Pro you are offering 100Gb, so I will ensure that the files are reduced to 10Gb or less before making the switch.


So again once my work is done can I safely downgrade it back to free plan and will cause no harm to my existing data?


 


Thankyou
Kalpesh

Hi Kalpesh, 


Welcome to Box Community and glad to assist! 


We can guarantee that you can end your subscription at any point necessary. Meanwhile, to assist with your account upgrade: 


  1. Submit a contact form at this page: https://www.box.com/quote/

  2. View package options and live chat sales (available during US business hours) at this page: https://www.box.com/pricing/

Thanks for posting! 


 

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