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Question

Can I prepay BOX for up to one year?

  • May 23, 2025
  • 1 reply
  • 39 views
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Hi - 

Is it possible to prepay my BOX account for up to one year?  If so, what are the steps?  Our business account currently is on month-to-month billing cycle and the monthly fee is charged to the credit card on file.  Please advise.

Thanks!

Ranny

    1 reply

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    Hi Ranny,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.

    You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

    https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

    https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information

    Best,

     

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