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Question

Can a user hide from content insights?

  • May 23, 2025
  • 1 reply
  • 15 views

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Is there any way someone could preview or download a file and NOT have that activity show up in the Content Insights?

For example, if someone tells me they previewed or downloaded a file but no such activity for their user name is shown in the Content Insights, is it reasonable to wonder if they're not being truthful? 

1 reply

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Hi Kate,

Welcome to Box Community and glad to help!

Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to take it to  Premier Services.

Thanks for posting!