I’m on a Business Plus trial and the sales page says ‘unlimited storage’ but my admin page says 1.0TB. Is is unlimited or 1TBN for business plus?
Question
Business Plus only has 1TB storage?
👋 Hi
During the trial period, storage is set to 1 TB by default for account types that offer unlimited storage. While Box does provide unlimited storage for Business plans and above, this limit during the trial helps prevent abuse and ensures the integrity of the Box service for all users.
Once your account is live, storage will automatically switch to unlimited. If, for any reason, it still reflects a 1 TB limit, please don’t hesitate to reach out to us for further assistance.
Please note that while our plans include unlimited storage, each individual or user is limited to a total usage of 1 TB of bandwidth per month. Additional details can be found in our Fair Use Policy under Section 1: Fair Account Activity and Bandwidth.
Thanks for your understanding, and have a great day! 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.