Hello,
I use box for professional purposes and for security reasons had applied a password to limit access. I started getting reports that this link was not working and individuals would be brought to the login requesting a password, but once entering the password would see this: 
When logging into box to check the link settings, I can no longer change or update the password - it is locked. I am the owner of the folder so I'm not sure why I cannot fix this. Help would be appreciated!