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Hello, complete noob here.  Recently upgraded to Business Enterprise account.  This is probably a simple thing but i cant seem to figure it out.  I downloaded Box Drive to use the sync feature.  The default and apparently only install location is my C: Drive.  My C: drive is only a small ssd drive that i used to store Windows itself.  When using the sync feature, Box is storing those files on the C:drive which has no space left so it fails.  Is there any simple thing that im overlooking or way to change the drive in which these files that im trying to sync are stored.

 

Thanks for your help!

Hi ​@Dfair555, 

 

Welcome to Box Community and we’re glad to assist! 

 

Changing your default Box Drive location is not an available function in the current Box Drive version.

Instead, you can setup your Box Drive cache limit to avoid hitting your local drive’s limit. 

 

Modifying the maximum cache limit:

You can change Box Drive's maximum cache size limit from the default 25GB by following the steps below. We do not recommend setting the limit to below 5GB. Limiting the cache size too aggressively can degrade the end user experience.


Windows:

  1. Add a new DWORD registry value called MaximumCacheSize under HKEY_LOCAL_MACHINE\SOFTWARE\Box\Box.
  2. MaximumCacheSize should be set to an integer value representing the new cache limit in GB (for example, setting MaximumCacheSize's value to 6 would mean the cache max is 6GB).
  3. Quit and re-launch Box Drive after making this change.

This new limit applies to all Windows users on the machine. Get more information on modifying Window's registry here:https://support.microsoft.com/en-us/help/310516/how-to-add--modify--or-delete-registry-subkeys-and-values-by-using-a

To revert the limit, delete the MaximumCacheSize registry value and re-launch Box Drive.

 

For more details, you can visit Technical Information for Box Drive Administrators. 

 

 

Also, we have good news for you! The Box Team have launched a Box Drive public beta for better local storage management. 

Be one of the first to join this beta program by submitting your request using the form linked here.

 

Thanks for posting! For clarifications, please let us know in this thread. 

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