Hi all!
I am having an issue with Boxnote. When I try to copy and paste in Boxnote, a pop-up says "We've lost connection and will retry in X seconds". The page then refreshes, and what I copy and pasted does not appear on the page. Any support is appreciated, thank you!
Hi America,
Welcome to the Box Community, I'm happy to help!
Can you please try to re-open or re-create the Box Note and see if it'll work?
Then, please try using another network connection, it is possible that it might be a network problem.
Let us know how it goes and if you have questions!
Regards,
Hi! I tried duplicating the box note and it did not work. And I have tried on multiple networks, as have a couple of my colleagues and they get the same notification, so I don't believe the problem is the network. Thank you for your help!
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