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Question

Box Wont Uninstall

  • May 22, 2025
  • 5 replies
  • 97 views
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I was having issues opening box and my box drive isn't available in my computer. I recently went to Windows 11 then back to Windows 10. IDK if that created the problem but as of right now, I can't uninstall box.

    5 replies

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    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email. 

    Thanks!

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    I try to remove the old version of box but I was kept on asking the driver but I don't have.

    Can you send me the driver to remove the old version so that I can update the box.

     

    My mailbox kam376714174759270931

    Thank you.

     

    KC SO

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    I still cannot get an answer.

    The following prompt when I try to updated the box. Kindly advise me the way to update box so that I can use box in my notebook.

    My mailbox is kam3767@gmail.com.

    BOX1_JBEkRGWiaVs3_DJcbwErcQ.jpeg

    BOX1_oiUWdm2z-MVdmPMqS7JPLA.jpeg

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    Was this ever solved? I have this exact problem with a newer version.I compltly uninstalled box going through the Regit and everything but it still gives the same errorBOX1_01HMEK5HC3C4MEKF65YW5A1JWX.png

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    Buenos días. Acabo de instalar la versión 2.39.174, en un W10 Pro 64 bits, 22H2, y al iniciar me sale: BOX1_01J20S85GNSJ2JR86AXYSNRZHX.pngAunque lo reinstale, previa desinstalación, sigue apareciendo.

    Saludos

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