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Question

Box won't let me send share invite to .com email addresses

  • May 23, 2025
  • 1 reply
  • 5 views

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I am sharing files with several people, but those invites which have .com email addresses will not send, only those with .co.uk send and arrive OK, how can I overcome this please?

1 reply

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Hi Jane, 

Welcome to Box Community! 

We're here to help! Looks like we need to gather more details from you. With this, allow me to create your own case and have someone from Box Product Support to email you. 

We will be in touch and thanks for posting,