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Question

Box won't let me access a folder that has been shared with me

  • May 23, 2025
  • 1 reply
  • 7 views

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Have contacted them and they are adamant the link should work

1 reply

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Hi Helen, 

Welcome to Box Community and glad to help! 

Is there an error message that you can share in this forum? If yes, please grab a screenshot and attach it here. 

We'd love to further assist!