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Question

Box widget in Salesforce errors out on us

  • May 23, 2025
  • 1 reply
  • 14 views

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Hi, we've been having trouble with our Box widget running in Salesforce, and we're getting the following error codes within Salesforce. Can anyone help diagnose the problem? 

"Unknown field: box.BoxObject.CollaborationResponse.is_access_only

Error is in expression '{!accessTokenRequest}' in component <apex:page> in page box:boxsection: (System Code)

An unexpected error has occurred. Your solution provider has been notified. (System)"

1 reply

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Hi Dean, 

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!