I login to Box on any brand of browser and all I see is a blank screen. What is wrong?
Hi there,
Welcome to Box Community and glad to assist!
If you're having trouble logging in to the Box website.
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it helps!
I am having the same issue and these suggestions did not help. I am currently logged into a different account which does work, but I need to get into the account that is having the blank screen problem.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.