Box web UI is blank

Hi there, 

Welcome to Box Community and glad to assist! 

If you're having trouble logging in to the Box website. 

• Updating your browser to the latest version
• Clearing your browser's cache
• Using Box with an alternate browser, computer, or network. 
• Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
• Temporarily disabling any plugins/extensions in your browser
• Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
  
  • Chrome, Edge, Firefox, Safari

Hope it helps! 

I am having the same issue and these suggestions did not help. I am currently logged into a different account which does work, but I need to get into the account that is having the blank screen problem.