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Question

Box Verification Code never matches

  • May 22, 2025
  • 1 reply
  • 30 views

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I've installed Box Drive on a new Windows (Win10 21H2) laptop and I'm unable to log in.   I enter email and password.  I receive a verification code via text from 855-741-5938.  Yet when I enter the code.  I get "Box Verification code" does not match.   I've done this multiple times.  When I request Box to resend the verification code I get the same value. 

1 reply

Forum|alt.badge.img

I'm getting the same issue.