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Question

Box uploading empty files

  • May 27, 2025
  • 1 reply
  • 98 views
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I am trying to upload folders containing files to box since I cannot have two box apps on my computer. When I upload the folder on box, it just uploads an empty folder without the files. Please help because I do not want to lose my files that I thought is uploaded when it is not

    1 reply

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    Hi Chinyere, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Product Support. 

    For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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