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Question

Box Upload not working

  • May 22, 2025
  • 2 replies
  • 22 views

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I am having trouble uploading files to Box. I have only used about 234MB of 50GB, but clicking the file or folder upload tab doesn't work. Is anyone here who can help? I am using a MAC. I have tried troubleshooting by clearing the cache. Let me know what else I should do. Thanks

2 replies

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Hi there, 

Welcome to the Box Community!

This issue should be best address by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!


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I ASKED FOR  A PHONE CALL HOURS AGO THIS IS RIDICULOUS NOBODY HAS REACHED OUT TO ME AND I HAVENT HEARD ANYTHING FROM ANYONE I NEED TO WORK AND YOU GUYS ARE HURTING MY BUSINESS BY NOT HAVING A FAST RESPONSE TEAM!!!!!!!!!!!!!!!!!