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Question

Box Tools download not working

  • August 31, 2026
  • 1 reply
  • 6 views

Ive downloaded Box tools and when I try to open a file, I get a error that the Box tools is not installed.

1 reply

  • Jill
  • Community Manager
  • August 31, 2026

Hi ​@DLW8057,

 

Welcome to Box Community!

 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

 

Thanks for posting!

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