I am assisting one of my users and we have downloaded Box tools and enabled it via safari; however, Box is not recognizing it as enabled. We have installed and uninstalled three separate times, as well as restarted the company. How do we fix this issue as the user needs to operate in box tools vice the online forum.
Hi Michael,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
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