With the 7/26/26 update, our internal and external partners are unable to tag users in the new comment box. The tag box is just stuck and unclickable. This is interrupting our business. Please fix. Thank you!
Question
Box tag not working
Hi
Welcome to Box Community, and we’re here to assist regarding your issue with Tags!
It indicates that you have already collaborated with one of our team members, and please keep an eye out. One from the Box Product Support team is already working on your case and we will reach out to you as soon as possible.
Thanks for posting, and we hope to get this sorted out soon!
I am experiencing this issue too. This severely disrupts workflow and needs to be remedied ASAP! Thank you
Hi
Currently, our Engineering team are working on this to get this sorted as fast as we can. We ask for your patience at this time.
We will keep you posted, and thanks for posting!
Our company is experiencing the same thing. This is bottlenecking production for our team and graphic production
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