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Question

Box Synched an Earlier Version of My File

  • May 22, 2025
  • 1 reply
  • 19 views

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I had been saving a file locally on my laptop all day. When I moved it to Box, Box transferred/saved/synched a file version that I had saved many hours prior. It did not synch the current version I transferred to Box.

How is this possible? Is this even possible? I'm losing my mind, and also a lot of data in my spreadsheet.

I am using Box Sync, which I just found out today, may no longer be supported. Cool.

1 reply

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Hi Ian, 

Welcome to the Box Community!

This would be something Box Support team would like to investigate with you and may require specific account information so I've gone ahead and created a ticket on your behalf.
 
Please check your email for details and updates.